Here are some of the questions (Faq) our customers ask us that the Shine King team wants to share with you.
If you don’t find an answer to your question here, don’t worry, give us a call and ask. Asking is free, you can ask anything you want, we don’t mind. In fact, your question might be what someone else is wondering. We will keep updating and adding new questions that come up.
It’s a process that improves the condition and appearance of floors. It involves sanding the surface and filling in cracks.
No, the treatment applied to a ceramic floor is a deep cleaning with a brush and detergent.
If the floor isn’t very damaged and has lost its natural shine over time or from using chemicals during cleaning, the process you need is likely polishing. We specialize in bringing back the attractive look to your home.
No, a new floor takes more work, as it requires more procedures and several machine passes with different sizes of stones to achieve the final shine.
You can polish baseboards, floors, walls, countertops, stairs, and other similar surfaces.
It depends on the type of floor, the square footage to be worked on, and whether the area to be worked on is clear.
It depends on the physical, chemical, and mechanical factors it’s exposed to. If it’s well-maintained, it can last 3 to 5 years, or even longer.
When floors are new or newly laid, grinding is necessary to close the pores and remove construction debris that accumulates on the surface. Grinding eliminates unevenness in the floor caused by improper installation. When the floor isn’t new but is uneven and the deterioration is significant (for example, it’s worn, scratched, or has holes), grinding, polishing, and shining should be done.
In most cases, yes, but it will depend on the degree of deterioration.
Grinding: This involves a heavier sanding to remove surface imperfections.
Polishing: This involves finer sanding to give the floor shine.
Shining: This involves applying wax to give it a higher percentage of shine.
Protection: This involves applying protective products to make the shine last longer.
After finishing a polished floor (marble, terrazzo, mosaic, etc.), you should clean it weekly with only water, avoiding detergents and degreasers, as these products reduce the shine of natural stone and shorten the time before needing to maintain it again.
First, the carpet is removed and then it is determined what processes your floor needs to regain its shine: grinding, polishing, or shining.
It’s cheaper to try to salvage a floor that’s already down. We always recommend a preliminary visit to assess the situation. If it’s not possible to salvage it, it should be replaced with a new one, which can often be polished later if the customer prefers.
If you have a ceramic floor over an old floor, whether marble, terrazzo, or mosaic, you can always try to salvage the floor underneath. To do this, you need to remove the entire ceramic floor and then grind, polish, and shine the floor underneath.
No, we make a free preliminary visit before doing any work. In this visit, we measure the area to be treated, show photos of previous work, clarify any questions the customer has about the process their floor might require, and provide an estimate for the work
We use professional polishers with modern technology, machines that are smaller than the older ones and don’t splatter on the walls. For smaller areas, we use hand polishers.
No, you only pay when the job is completed.
Yes, the larger the job, the greater the adjustment can be.
We charge by the linear foot for baseboards, the square foot for flooring, per step for stairs, and per square foot for walls.